Your privacy is important to us when using Midbound,Inc. You are trusting us with your data, and we want to ensure it’s safe, secure, and handled responsibly. Below is the Privacy Statement that Midbound ("Company", "us", "our", and "we") commits to, which outlines what data we collect and how it is used. We reserve the right to update this Statement and will post any changes here. If you have any questions, please reach out to us at [email protected]. We comply with applicable data protection legislation, including but not limited to: the GDPR, the UK GDPR, the Swiss Federal Data Protection Act and its implementing regulations ("Swiss DPA"), and the California Consumer Privacy Act 2018 and California Privacy Rights Act 2020 (collectively “CCPA”), in each case, as may be amended, superseded, or replaced. Midbound recognizes the importance of privacy, and this Privacy Statement (or “Statement”) is to help you understand and describe how we collect, use, and disclose your data:
a. Data Collected Automatically: We collect data about you directly from you and automatically through your use of our Services. We may combine data automatically collected with other data that we have collected about you, including from publicly available sources. We encourage you to provide only that data necessary for using our Services.
b. Data Collected Automatically: Like many websites, we rely on technologies to receive and store certain types of data when you interact with us through your device. Using these technologies helps us customize your experience with our Services and improve your experience.
NOTE: When you access or sign into our website, our online data partners or vendors may utilize cookies and analogous technologies to link these activities with other personal data they or third parties possess about you. This could include associating such data with your email address or online profiles. We, or service providers acting on our behalf, may subsequently use this information to send you communications and marketing materials to these emails or profiles. If you wish to opt out of receiving such advertising, you may do so by writing to us at [email protected].
We do not sell your data to any third parties or disclose it in exchange for money or other valuable consideration. We do not share your data with others except as indicated within this Privacy Statement or when we inform you at a subsequent time. We may share your data as follows: i. With third-party service providers, contractors, or government entities. ii. We use third-party service providers on our behalf or to assist us with providing services to you, such as processing payment card transactions, sending emails, hosting, IT services, or customer service. iii. For search engine optimization (“SEO”) purposes and for serving you the most relevant advertising. iv. With service providers and government entities for legal, security, and safety purposes. This includes sharing data to enforce policies or contracts, address security breaches, and assist in the investigation of fraud, security issues, or other concerns. v. If we believe that disclosure is reasonably necessary to comply with a law, regulation, legal, or governmental request; to enforce applicable Terms of Service or this Privacy Statement. vi. For our own internal business purposes, including but not limited to product improvement, in aggregated, anonymized, and/or de-identified form that cannot reasonably be used to identify you.
When using Midbound, we collect information including but not limited to the following potentially personal data (or “personal information”): i. Email: This is used as your account login, and we may occasionally send emails communicating with you. We will not share this with any third party that is not necessary for the product to function (e.g., it would be shared with our authentication provider). We will not share your information or email with any third party that is not necessary. ii. Entries and Conversations: When you input data into the Services - that information is ultimately stored and used in the Services. iii. AI Artifacts: There are likely artifacts that are generated from your entries and conversations (e.g., summary, questions, themes); we treat artifacts such as summaries the same as your raw entries and conversations and treat them with the same encryption method. iv. Phone Number: If you optionally set up text message reminders or other phone functionality, your phone number will be stored. We will not share your phone number with any third party that is not necessary for the product to function. v. In addition to this information, we may collect information such as browser metadata and how often you log in, what features you use in the product, etc., to help us understand high-level analytics of how the product is used. vi. Other: Any other data that you may choose to provide, such as giving testimonials concerning the provided services, which we may then post to our sites. vii. Clients’ records after the Services are rendered. viii. Any data that may be required by us to comply with our legal obligations. ix. Any other information you choose to submit to the Services.
We may use data we collect about you to: i. Provide our Services to you; we use the payment data you provide to us to alert you of billing history and perform internal financial processes. ii. Improve our products through analysis of your use or interest in our products. iii. Send you service emails to ensure the service is working properly. iv. Subject to your preference, send you emails about new product features or other news about Company or on topics we think would be relevant to you. v. Inform you about changes in your services, our service offerings, and other important service-related notices. vi. Communicate information related to the Services, news, value-added improvements, and related activities and training. vii. If you apply for a job position in the Company, use your application to participate in the job application process. viii. Post your testimonials or any relevant experience to show the day-to-day activity of the Company. ix. Detect, investigate, and prevent activity we think may be potentially illegal, unlawful, or harmful and enforce our Statement or any other purpose referenced herein or therein. x. Comply with applicable legal obligations, protect our rights and interests, and protect the rights and interests of our users and any other person.
i. We take reasonable and appropriate steps to protect the data entrusted to us and treat it securely in accordance with this Statement. We implement safeguards designed to protect your data from accidental/unlawful destruction, loss, alteration, and unauthorized dissemination. We will retain your data as needed to fulfill the purposes for which it was collected or as needed to fulfill our business needs or legal requirements. If a security issue arises, we will disclose any relevant information via email or our social media channels. ii. We have implemented technical and organizational measures designed to protect the data and protect its security, availability, integrity, and confidentiality. iii. Data collection is limited to the purposes of processing (or the data that you choose to provide).
i. The use of third-party services and software libraries is necessary to help power features of the Company, including providers where raw entries and conversations may be sent to power functionality or otherwise help deliver our Services. We may share personal data with third-party service providers to support our provision of the Services and the operation of our business. ii. By using Company, you agree to the privacy practices of our providers.
THIS INCLUDES CALIFORNIA (AND OTHER STATES [INCLUDING BUT NOT LIMITED TO VIRGINIA AND COLORADO)] AND OTHER APPLICABLE LAWS FOR PRIVACY RIGHTS SUCH AS GDPR. The following disclosures are intended to provide additional information about (1) the categories of Personal Information we collect (as defined above), (2) the source of the Personal Information, (3) how we use each category of Personal Information, and (4) how we disclose Personal Information. These disclosures do not limit our ability to use or disclose information as described above. i. Category of Personal Information: Name, email or user ID, profile password, gender, phone number, payment details, date of birth, geolocation, and any other conversation content that might be generated by you on the Services or your use of the Services. ii. Sources of Personal Information: Directly from you, third-party sites or sources such as our trusted business partners, analytics tools, and social networks. iii. Use of Personal Information: Deliver the Services to you, provide you information and communicate with you about your account and usage such as your payments or transaction history, provide you promotions, enhance and personalize your user experience. Lastly, to improve our Services as well as build new services in the future. iv. Disclosure of Personal Information: Our affiliates, our service providers such as for hosting the Service, processing payments, and communicating with you.